Frequently Asked Questions

1.  How do I sign up for direct deposit?
For instructions on how to sign up for direct deposit of payroll, click here. To sign up for direct deposit of student refund (Bull-e-Buck$) and/or travel reimbursement, you will follow the same instructions found at the link previously mentioned, and you will enter banking information under the Student Account/Travel tab on Step 5.

2.  My employee has previously worked for MSU. Is he/she still set up for direct deposit?
You will need to have your employee log into MyState and check to see whether his/her direct deposit banking information is still set up and active.

3.  I have a question about my MSU pay card. Who do I contact for help?
You can find a list of frequently asked questions about the pay card here. If you have a question that is not answered on the pay card FAQ, contact Treasury Services at (662)325-2826 for assistance.

4.  How do I know if a MSU check has cleared?
We will need to look this information up for you. Please call our office at (662)325-2826 for assistance.

5.  I need to send a wire transfer for my department. What is required in order to do this?
Once you have obtained proper departmental approval for the payment, you will need to fill out a domestic wire transfer form or an international wire transfer form. This form and all supporting documentation should be sent to Helen Callahan in Procurement & Contracts. Further approvals will be obtained and the wire transfer will be forwarded to Treasury Services for transmittal. You may contact Treasury Services at any time to find out if a particular wire transfer has been sent.

6.  How do I get my department set up to accept payments via credit/debit card?
We are here to assist you with this. Please contact us at (662)325-5940 or (662)325-1931 to discuss your department’s specific needs.

7.  How does a vendor sign up for direct deposit?
The vendor direct deposit form can be found here. The form will need to be completed and faxed to Treasury Services at (662)325-2874.

Contact Information

PO Box 5227
320 McArthur Hall;
245 Barr Avenue
Mississippi State University
Mississippi State, MS 39762

Mailstop: 9602

Phone: 662-325-2826
Fax: 662-325-1464