Account Refunds

MoneyMate vs Bull-e-Buck$ (BeB)

  • MoneyMate is a prepaid spending account which provides a safe and convenient method of payment for food, books, supplies, and many other goods and services both on and off campus. Your MSU ID Card serves as your official identification AND as the "key" to your MoneyMate funds.
  • Bull-e-buck$ is your fully automated, MSU account refund management service. Bull-e-buck$ lets you manage your account refund electronically. See below for additional information.

Accessing Your Student Refund

 Refunds of credit balances resulting from financial aid, registration withdrawals/drops or other reimbursements may be requested as follows:

  • Direct deposit: Utilizing the Bull-e-buck$ electronic account management program via the myState portal.
  • In person: Account Services located in Garner Hall
  • U.S. Postal Mail: contact Account Services by phone at 662-325-2071 to request refund or make the request by email to cashiers@controller.msstate.edu.

Credit balances resulting from overpayments by check or e-check will be available 7 calendar days after posting to the student's account. Credit balances resulting from overpayment by credit card will be refunded to the credit card account on which the original payment was made.

Bull-e-bucks

Bull-e-buck$ lets you manage your refund from the comfort of your computer. No more long lines and no more long waits. Once you set up your bank information with the secure on Campus portal and your student account is in a credit balance condition, your automatic electronic processing options include:

  • Move all or a portion of your credit balance to your MoneyMate account. The balance may then be used anywhere that MoneyMate is accepted. This option gives you the most immediate access to your funds, as the wait for the transaction to be completed is usually no longer than 15 minutes.
  • Have all or a portion of your credit balance electronically deposited to your bank account. This option will take approximately two business days for transactions entered before noon. Transactions entered after noon may take up to three days.
  • Leave all or a portion of your credit balance on your account to be applied toward future charges.

There are 2 steps to setting up your bank information for Bull-e-Buck$ or MoneyMate deposits:

Step 1:

  1. Log on to your student account through the myState portal.
  2. Click on the Banner tab.
  3. Under Personal Information, select MSU Direct Deposit Bank Information.
  4. Select Create to the right of Student/Travel
  5. Enter your Routing and Account information
  6. (VERIFY THESE NUMBERS BEFORE CLICKING SUBMIT)

Step 2:

  1. Go back to Banner
  2. Under Personal Information, select Student Refund Direct Deposit.
  3. Your refund amount will display here. Enter the amount you want to send to your bank or Money Mate. DO NOT USE A DOLLAR SIGN ($) OR COMMA (,).  JUST THE DECIMAL.
  4. Check the disclaimer after reading then click SUBMIT – ONLY ONCE.

The message displayed will inform you the transaction will take 2 – 3 business days.


Contact Information

PO Box 5328
Garner Hall;
245 Barr Avenue
Mississippi State University
Mississippi State, MS 39762

Mailstop: 9701

Phone: 662-325-2071
Fax: 662-325-8236
Email: cashiers@controller.msstate.edu