Frequently Asked Questions
1. How can I make a payment on my account?
MSU accepts several tender types for payment to your MSU account as well as provides several methods by which payments can be processed. For more information, please go to http://www.controller.msstate.edu/accountservices/paymentinfo/.
2. When are payment due dates?
Billing, Payment Due Dates, and Service Fees
- Electronic billing statements are available to students on or about the 15th of each month via the University’s secure myState portal. Students will receive a monthly email notification that their account has been billed. These statements contain a monthly summary of charges and credits to the student’s account.
- Regular monthly payment due dates are the 9th of each month.
- The student’s account will be assessed a monthly 1.5% service fee on any billed charges outstanding beyond the payment due date.
- Service charges, as well as an “Account Services Hold”, may be avoided by paying the full account balance each month by the payment due date.
3. What is MoneyMate?
MoneyMate is a prepaid spending account which provides a safe and convenient method of payment for food, books, supplies, and many other goods and services both on and off campus. Your MSU ID Card serves as your official ID and as the “key” to your MoneyMate funds.
For more information please go to http://www.moneymate.msstate.edu
4. How can I receive a refund?
There are several ways to receive a refund of credit balances from your MSU account. For more information, please refer to http://www.controller.msstate.edu/accountservices/refunds/.
5. What are Bull-e-Buck$?
Bull-e-Buck$ is the University’s preferred credit balance refunding method. It allows you to have your credit balance electronically deposited to your bank account. This program allows you to manage your refund from the comfort of your computer. No more long lines and no more long waits. For more information, please refer to http://www.controller.msstate.edu/accountservices/refunds/access/.
6. What is a 1098T and where can I get one?
Form 1098-T is an information tax document to aid taxpayers in determining whether they are eligible to claim a tax deduction or one of the education tax credits (Hope Credit, American Opportunity, or Lifetime Learning Credit).
The IRS requires the University to issue Form 1098-T to each student by January 31. Forms are mailed to the student’s address on file. Students may also access this information using their myState portal account. After logging into the portal, go to the Account Information menu and select Tax Relief Act Information and enter the appropriate year. Additional information or an additional copy of the official form is available at www.1098t.com.
You may not receive a 1098T for the following reasons:
- No amounts were required to be reported to the IRS because the student had scholarships and/or grants that exceeded the qualified charges billed.
- The student was/is an international student.
- The student was enrolled for less than 6 hours in each term of the reporting year.
- The student’s address information is not current and thus the form was returned to MSU as undeliverable/unable to forward.
For additional explanation of the 1098-T, please click here.